Sales01
Importing customer orders
Orders from emails, files and customer portals land in the ERP with no re-typing.
Ctrl+X
Repetitive work automation
We cut out of the process the steps where a person resolves nothing: moving data, re-typing documents, and building the same reports.
Ctrl+X in a process — only decisions remaincut: 9 steps
What we usually cut
Processes worth automating first.
The list is not closed — these are the processes that most often become a first pilot.
Finance02
e-Invoices in and out
Integration with the national e-invoicing system, making document management easier.
Management03
Management dashboards
Building clear views that become the core management tool.
Compliance04
Sanctions list and counterparty checks
Automatic verification of an entity when a record is created.
Tax05
VIES and VAT status
Verifying VAT numbers with confirmations saved.
Marketing06
Content production from existing material
Automating descriptions, posts, newsletters and documentation.
Quality07
Audits and on-site client checks
Collecting data while filling in protocols and final reports.
Data08
Records and master data
Setting up and updating customer records from one source.
Five questions
Think of one specific process in your company and answer. Nothing is sent — the answers stay in your browser.
01Does this process follow the same rules every time?
02Is the input data digital — files, emails, system records?
03Does a person make a decision in it, or just move information?
04How often does this process repeat?
05Can you write down the rules for exceptional cases?
Answer all five to see the recommendation.
What it looks like
One process to the finish. Then the next one.
We start with one process that can be completed and measured. Choose a step to see what happens.
Step 1
Choosing a process and measuring
We sit down with the people doing the work and break one process into steps. If the numbers don't justify automation, we say so before implementation.
What you achieve in this step
- A written-out process, split into steps
- Frequency and duration
- A clear recommendation on the use of technology
What we build it with
We pick the tool to fit the process, not the other way round.
Dedal — our RPA platform
In-house automation software, ideal for repetitive processes that do not require complex operations.
Custom code and APIs
Communication between applications and purpose-built integrations where they are required.
OCR and document reading
Invoices, orders, specifications and scans — we extract the data and enter it into the system.
LLMs for classification and extraction
Recognising and extracting data from unstructured text.
The difference
Automation is software. We treat it seriously.
We are a technology company with 27 years of experience, not a quick-script team. The difference shows six months after launch, when a file format changes or a new ERP field appears.
When something stops working, you are not left alone — we're a trusted adviser, not just a supplier.
Ctrl+X cuts work from one process. When figures diverge across the company, we start with Ctrl+A.Monitoring and alerts when the process stops.
Ongoing responses to changes in the business environment.
Improving the tool after gathering usage data and feedback.
The documentation and code are yours. We do not create dependence on one person.
Questions
Four frequently asked questions.
ALT
Not seeing your question? ALT knows how we work and answers directly — including when the honest answer is “this is not worth automating”.
Ask ALT01Where do we start if we have several processes to cut?+
With one. We pick the one that is frequent, repetitive and has a clear effect, so we get proof rather than another project in limbo.
02Does automation mean layoffs?+
No, we cut work that is repetitive. Automating it can only speed things up.
03Our system has no API. Can something still be done?+
Yes, we can use our in-house RPA platform, Dedal.
04What happens when a supplier changes a file format or regulations change?+
That is part of maintenance. Monitoring catches the change and the same team that built the automation fixes it.
Pick one process. We'll plan the rest around it.
Describe in two sentences what happens manually today. We'll tell you whether this is a job for Dedal, an integration, or not yet.
Other services